Voice Shopping AI Assistant

Incredibly
Intelligent
Easy
Fast

Conversational CX Converts Customers. Any device. Any language. Any channel.

Precision Search with Natural Language. Proactive Customer Journey. Real-time Answers for Purchase Decision. Voice of Customer.

Conversational CX Converts Customers. Any device. Any language. Any channel.

Precision Search with Natural Language. Proactive Customer Journey. Real-time Answers for Purchase Decision. Voice of Customer.

Case to Act

Voice is the next User Interface.

With the runaway popularity of smart speakers like Alexa and Google Assistant, customers are using their voice to search, evaluate products, buy, and do much more with conversations. Customers’ familiarity and ease of use with voice presents a unique opportunity for e-commerce retailers to delight customers with an intelligent digital assistant from right within their websites and apps. Stores with Conversational CX make customers feel heard, understood and well served, earning their trust and loyalty.

With the runaway popularity of smart speakers like Alexa and Google Assistant, customers are using their voice to search, evaluate products, buy, and do much more with conversations.

0%

of Americans 18+ use voice regularly on their device

NPR Edison Research, Smart Audio2022 (n=1.1K)

Customers’ familiarity and ease of use with voice presents a unique opportunity for e-commerce retailers to delight customers with an intelligent digital assistant from right within their websites and apps. Stores with Conversational CX make customers feel heard, understood and well served, earning their trust and loyalty.

0%

of the global searches on mobile are through voice

Global Web Index, Voice Search Insights2018 (n=4M)

Product Features

Our voice plugin lets customers talk via mic or type their query.

Customers can talk, type, or touch on mobile or desktop or smart speaker for a truly multi-modal experience.

Works with existing websites and apps.

Quick Product Discovery

Let’s customers search with natural language searches.

Relevant results with one sentence query engage customers instantly. With 50%+ traffic on mobile, ease and precision of spoken search eliminates ‘hamburger menus’ to filter. Convert more traffic while on mobile.

Proactive Digital Agent

Proactively prompts for contextual inputs such as features, benefits, use, and more.

Prompting for customer context builds trust that you are listening to them and engages them with finely curated products, increasing likelihood of product views and conversion.

Real-time Answers

Gives customers real-time answers about features, ingredients, pricing, shipping, returns, etc.

A Machine Learned digital agent knows your catalog, inventory, policies, etc. to put a customer’s mind at ease with real-time answers. When customers feel supported, they buy faster with confidence. Every customer gets a 24/7 smart associate!

Personalized Customer Journey

Let’s customers fly from any to any point in experience. No templated site flows. Refine search from product detail or anywhere without losing context, ask for order status or policies from any page.

Free from any premeditated site navigation, customers are empowered to draw their own personal journey, and decide when to talk, touch, or type to complete any task from any point without leaving product page.

Customer Feedback and Support Resolution

Listens to and asks for customer’s feedback on fit, taste, delivery, or any part of the purchase experience. AI driven sentiment analysis determines next steps.

Upsell complimentary products, elicits feedback on prior purchases, evangelize customer bliss, make things right for customers. Customers who feel understood and attended to are more likely to come back and share their experiences with others.

Be the first to delight your customers with Vurbalize’s intelligent digital assistant that gives your CX a life.

Join our limited capacity early adopter program today!

Integrations

Integrate your custom commerce stack in days instead of months.