Will sellers resist using the Co-Pilot?

Initial skepticism is common. Resistance typically dissolves after the first conversation where the Co-Pilot surfaces a competitive response or technical answer the seller would not have had otherwise. Adoption follows a pattern: curiosity, then reliance, then advocacy.

Can the Co-Pilot handle product areas outside the seller's specialty?

Yes. The Co-Pilot draws from the complete knowledge base. A seller specializing in marketing can handle technical questions because the Co-Pilot retrieves the answer. This is valuable for sellers covering multiple product lines or new to the organization.

Does the buyer see the Co-Pilot?

No. The Co-Pilot suggestions appear in the seller's interface only. The buyer sees the seller's responses. The seller decides what to share and how to frame it.

How does the Co-Pilot know which knowledge is relevant?

The Co-Pilot contextually matches the visitor's conversation topic, industry, company size, and question specifics to relevant knowledge base content. This is not random retrieval. It is contextual matching that ensures suggestions are immediately useful.

Platform Capability

Every Rep Sells Like Your Best, With a Sales Engineer Beside Them

A seller is in a live chat with an enterprise buyer. The buyer asks: "Does your API support webhook callbacks with retry logic?" The seller is not an API specialist. The Co-Pilot retrieves the answer from internal technical documentation in under a second. The seller adapts it for tone and delivers a precise response.

No "let me get back to you." No deferred response. No specialist required.

KEY CAPABILITIES

How Seller Co-Pilot works

Four capabilities that arm every seller with the knowledge they need.

Deferred Responses

Sellers have answers at the moment they need them. No delays waiting for information. Real-time knowledge retrieval from internal resources.

Instantknowledge retrieval

Time to Selling

Preparation time drops. Technical questions get answered in real time. More productive conversations. Faster deal velocity.

28%increase in time selling

Sales Content Activation

65% of sales content goes unused due to manual retrieval friction. The Co-Pilot surfaces right content in right conversation.

65%content utilization improvement

Ramp Time Reduction

New hires have knowledge parity with veterans. Ramp time collapses because knowledge gaps are filled in real time. Weeks not months.

Weeksnot months to productivity

HOW IT CONNECTS

Part of a larger orchestration

The Co-Pilot is the enablement layer that pairs with routing and research to equip sellers.

Capability

Live Agent Connect

Routes buyers to sellers. The Co-Pilot activates alongside routing to equip them.

Capability

Prospect Research

Assembles deal-win briefs. Co-Pilot surfaces relevant briefs during live conversations.

Capability

Composable Workflows

Orchestrates agents. Co-Pilot responds to queries across agent capabilities.

FOR YOUR ROLE

What Seller Co-Pilot means for you

For the VP Sales

The great equalizer

Your newest hire has access to the same knowledge as your most experienced rep. Ramp time collapses because knowledge gaps are filled in real time instead of months of training.

Sales leaders page

For Enablement Leaders

Content activation without friction

Traditional enablement creates content and hopes sellers find it. The Co-Pilot surfaces the right content in the right conversation without searching or manual retrieval.

Sales leaders page

For the CRO

More time actually selling means faster deals

The Co-Pilot increases the percentage of time sellers spend actually selling. Preparation time drops. Technical questions get answered in real time. The result is more productive conversations and faster deal velocity.

PROOF POINTS

The numbers behind Seller Co-Pilot

28%

of seller time spent actually selling

Preparation time drops when answers are available instantly.

Salesforce, 2024

65%

of sales content unused due to retrieval friction

The Co-Pilot surfaces content without manual searching.

Forrester

74%

of sales pros believe AI makes buyer research easier

Real-time knowledge access accelerates deal research and positioning.

HubSpot, 2025

Want to see this in action?

Get a prototype built on your website, or book a conversation with our team.

Talk to Us

Frequently Asked Questions

: Initial skepticism is common. Resistance dissolves after the first conversation where the Co-Pilot surfaces a response the seller would not have had otherwise. Adoption follows: curiosity, reliance, then advocacy.
: Yes. The Co-Pilot draws from the complete knowledge base. A seller specializing in marketing can handle technical questions because the Co-Pilot retrieves answers. Valuable for sellers covering multiple lines or new to the organization.
: No. The Co-Pilot suggestions appear in the seller interface only. The buyer sees the seller responses. The seller decides what to share and how to frame it.
: The Co-Pilot contextually matches the conversation topic, industry, company size, and question specifics to knowledge base content. This is contextual matching that ensures suggestions are immediately useful.